Privacy Policy
At Market Monie Ltd, we understand the importance of privacy and are committed to protecting the personal information of our users, including Micro, Small and Medium Enterprises (MSMEs) and businesses seeking loans. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services.
1. Information We Collect:
1.1 Personal Information: When you use our website or services, we may collect personal information such as your name, contact details (email address, phone number), business information (business name, address), financial information (income, expenses, BVN), and any other information necessary to process your loan application.
1.2 Usage Information: We may collect information about how you interact with our website and services, including your IP address, browser type, device information, and browsing patterns.
1.3 Cookies: We use cookies and similar tracking technologies to enhance your experience on our website and to collect information about your browsing activities.
2. Use of Information:
2.1 Loan Processing: We use the information collected to process your loan applications, assess your eligibility, and provide you with the requested services.
2.2 Communication: We may use your contact information to communicate with you regarding your loan application, account status, promotional offers, and other relevant updates.
2.3 Improvement of Services: We analyse usage data to improve our website, services, and user experience.
3. Data Sharing and Disclosure:
3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as credit bureaus, financial institutions, and IT service providers. These third parties are obligated to maintain the confidentiality and security of your information.
3.2 Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security:
4.1 Security Measures: We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
4.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights:
5.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting us directly.
5.2 Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in the communications or by contacting us directly.
6. Children's Privacy:
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices,
please contact us at info@marketmonie.com
Effective Date:
By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy